Shipping policy
SHIPPING
Upon finalising your order, there will be a number of delivery options to choose from.
- Australian Orders over $100: FREE Standard Shipping
- Australian Orders under $100: $8.95
DOMESTIC (Within Australia)
We offer two different shipping options within Australia:
- Standard shipping (ETA: 3+ days)
- Express shipping (ETA 1-3 days)
INTERNATIONAL
International standard shipping can take anywhere from 7-25 business days.
DELIVERY
Orders placed before 1pm AEDT on a business day (Mon-Fri, excluding public holidays) will be dispatched the same day. Orders placed after 2pm AEDT on a business day, will be dispatched the next day. Please allow for a minor dispatch delay on launch days as we work to pick and pack high order volumes.
Please note that we are working as fast as we can to try and meet all delivery times but sometimes there may be delays. This can occur for a number of reasons including but not limited to courier delays, logistics or bad weather. If your package is delayed, please know that we will keep you updated as much as possible.
If you are having any trouble with your order being delayed please feel free to get in touch with our team at info@packin.net.au
IMPORT LIABILITIES AND TAXES
If your order is dispatched internationally, it may have to be cleared through customs. As a result, there may be fees that have to be paid depending on the country. Please note that Packin does not cover import liabilities that may be applied by the government of the destination country. Packin will not be held liable or responsible for the custom delays, duties or taxes that may apply.
Packin is not responsible for notifying customers that their item(s) are awaiting the payment of customs duties and taxes. Shipping charges are non-refundable.